Shipping policy

Rooko Shipping Policy

 

We process orders within 1-3 business days. Orders ship with the available carrier and tracking details are sent by email when available.

 

Standard delivery typically takes 5-12 business days after dispatch, depending on destination and carrier conditions. Delivery times are estimates and may be affected by weather, customs, or local delays. Rooko is not responsible for carrier delays or incorrect addresses supplied at checkout.

 

If your order has not arrived within a reasonable time after the estimated window, contact hello@rooko.shop with your order number and delivery address so we can investigate.